Operational calm for high-growth chaos
You’re scaling fast – but your operations aren’t keeping up.
I’m the fractional COO you bring in when high-performing teams are maxed out. I build systems that scale, manage teams through uncertainty, and keep your best people from quitting.
With 25 years of agency and startup operations leadership, I specialize in creating calm, clarity, and systems that actually stick.
01
You’ve hit the operational breaking point
Your company is growing, which means more projects, more complexity, more moving parts. But your operations haven’t caught up, and you’re starting to see the cracks:
Ownership gap
Projects slip because nobody knows who owns what
Retention risk
Your best people are drowning under impossible workloads.
External impact
Clients are frustrated by missed deadlines and unclear communication
Reactive vs strategic
You’re stuck in reactive mode, firefighting instead of building
Alignment issue
Technical and creative teams aren’t aligned on priorities or timelines
You need someone who’s seen this movie before. Someone who won’t add to the drama. Someone who can build systems that work AND keep your team from burning out in the process.
02
Why companies choose me over other fractional operators
Most operations consultants focus on processes and systems.
I focus on building infrastructure that works for humans.
01
Technical credibility that earns respect
I started as a developer before moving into operations and leadership. I bridge creative, technical, and executive functions fluently, translating between ‘creative vision’ and ‘executive spreadsheet’ without losing either side. Your technical teams trust me because I understand how things actually get built.
02
Calm under pressure (when others crack)
I’ve thrived in roles where others burned out. I’ve managed impossible workloads at agencies like Funny Garbage and Ignited, and scaled SprintFWD by 48% YoY without losing our culture or people. When things get chaotic, I get focused.
03
Ops that keep your best people from quitting
Systems alone don’t work if your team is burned out. I build operational infrastructure that actually supports how humans work – not just how processes should flow. The result: low drama, high retention, better performance.
04
Remote-first operations specialist
I’ve built and managed distributed teams across multiple time zones and cultures. I understand the unique operational challenges of remote-first companies and how to make them work smoothly.
07
Testimonials
“Kim handles stress very well and always stays level-headed even in the most stressful of times. He provides psychological safety to his team and those he works with.”
Annie Kwok, PMP, CSM
(Former Direct Report)
“Kim’s role is to give our clients the confidence that they’re in good hands while managing the workloads of dozens of creative and technical specialists. It’s an impossible balancing act and yet Kim does it with a calm grace.“
Scott Burton
CTO at SprintFWD
“Despite the fact that he consistently manages a workload greater than any one person should I’ve never seen him rattled flustered or out of control. He has thrived in a position where many before him have crumbled or burned out.”
Brett Beynon
SVP of Brand & Marketing
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What you get with Neve
The things you get when installing Neve:
Fast and lightweight for Ultimate Speed
Neve loads fast with no bloat. Uses no unnecessary source code, which means a rock-solid user experience for your audience.
Built with Gutenberg and page builders in mind
Neve works with Gutenberg and the most popular page builders – Elementor, Brizy, Beaver Builder, Visual Composer, SiteOrigin, Divi Builder.
Fast and Highly customizable to fit your needs
Neve lets you customize the key elements of your site, and doesn’t limit your creativity in any way. Tailor it to your exact same needs!
Mobile and AMP-optimized
Neve gives you a site structure that’s optimized for all devices and screen sizes, plus can be translated into AMP easily.
SEO-ready and optimized
The under-the-hood structure of the theme is easy to understand for Google, thus helping you rank and overtake your competition.
Multipurpose and shop-ready
Neve is a multipurpose theme that’s good for any web project. This includes stores based on WooCommerce. Enjoy full RTL and translation compatibility.
Get an introductory lesson for free!
10
More Features
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O1 – Super Fast
Neve loads in less than a second, leaving you space to add additional plugins to your site and make it 100% yours.
02 – Optimized for mobile
Neve adapts to any device and always delivers a great user experience. It’s also optimized for AMP, helping you remain on Google’s good side.
03 – Minimalist design
The base design of the theme is minimalist, which leaves you room to add some visual flair via plugins or page builders.
01
About Kim
25 years building operations systems at agencies and startups. Started as a developer, learned to speak both ‘creative vision’ and ‘executive spreadsheet.’
Now helping music tech, sports tech, and food tech companies scale without the chaos.
Where in the world?
Based in Long Beach CA, working with remote-first companies nationwide
Bona Fides
BA, SUNY Geneseo
Certified PMP
Beyond work
Record collector, foodie, sports enthusiast, father of two
Let’s talk about your operations
If you’re scaling fast and your operations are struggling to keep up, if your team is maxed out, your projects feel chaotic, and you’re worried about retention: let’s have a conversation.
I work with a limited number of clients at a time (typically 2-3) to ensure I can truly embed with your team and deliver results.
Or email me directly at letschat@kimhowe.com